Frequently Asked Questions

I am an artist. Can I join Shine Production?

Yes. Shine production is the best platform for artists. An artist can join whine production and create a free artist profile. Artists may need to pay minimum subscription fee doe accessing the premium features. To create a free artist profile, visit the "Artist Registration section" Follow this link - 

I am not receiving OTP to verify my account

It's maybe due to network congestion. Alternatively, you will receive the same OTP on your given email address. You can use the same OTP to verify your account.

My account is not verified

If you get this message that, Your account is not verified, contact customer support via chat, email or call the support number. 
For more details, visit -

I forgot my password.

Go to the Reset Password section - enter your registered email id and click on submit button. You will receive a new password on the registered mobile number and email ID. You can use the new password to access your user account.

If you have any other queries, you may reach us directly.
General Queries -
Sales -
Technical Support -
or Call - +91 9734303000